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Bell Desk Coordinator

Work with Assistant Manager & departments for guest service. Coordinate guest arrivals and departures. Assist house guests as needed. Make courtesy calls to guests. Stay updated on tourist info. Manage promotional materials. Fulfill assigned duties professionally.

Guest Service Executive

Aid Manager, address complaints tactfully, follow policies. Manage cashiering, know room types, rates, availability. Foster guest rapport, provide prompt service, handle calls promptly. Resolve guest issues, report to supervisor, know facilities. Maintain professional relationships, communicate well, uphold grooming standards.

Contact Centre Agent

Support customers: Address inquiries, record interactions, process orders. Collaborate with teams: Resolve issues, enhance processes together. Know products: Stay updated, inform about promotions. Manage communication: Handle calls, address feedback. Meet goals: Achieve daily targets, complete assigned tasks.